EduHelp Privacy Policy

Last Updated: January 1, 2025

EduHelp (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that all data handled through our app, EduHelp Reports, is safeguarded in compliance with applicable data privacy laws. This Privacy Policy explains how EduHelp collects, uses, and protects personal and student data, including data accessed through Google Classroom™.

Our app is hosted on Amazon Web Services (AWS™) and utilizes Google Firebase™ for secure data storage, employing industry-standard safeguards to protect your information.

We encourage you to carefully review this policy to understand how your data is handled.

1. Overview

This Privacy Policy describes how EduHelp collects and uses information from users (“Users” or “you”) when accessing the EduHelp Reports app, our website, and related services (collectively, the “Services”).

By using EduHelp Reports, you agree to the practices outlined in this Privacy Policy. If you do not agree with any part, please stop using the Services immediately.

2. Information We Collect

Personal Information:

• Data you provide directly, such as your name, email address, and other details required for registration or app functionality.

Student Data:

• The app accesses specific data from Google Classroom™, including:
• Student names
• Email addresses
• Grades and assignment scores

Non-Personal Information:

• Technical data such as IP addresses, browser information, device details, and usage statistics collected for improving service functionality.

3. How We Collect Information

• Direct Input: Information provided by users during registration or while using the app.
• Google APIs: The app accesses your Google Classroom™ data with your explicit authorization via secure OAuth protocols.
• Automated Processes: Technical data and usage patterns are collected to enhance performance and user experience.

4. Purpose of Data Collection

EduHelp collects and uses data for the following purposes:

• To operate the EduHelp Reports app and generate student report cards.
• To provide ongoing customer support and resolve technical issues.
• To comply with applicable laws and regulations.

EduHelp does not use student data for advertising, marketing, or profiling purposes.

5. Safeguards for Data Stored on Google Firebase™

• Encryption: All data is encrypted both in transit and at rest, ensuring that sensitive information is protected from unauthorized access.
• Access Control: Google Firebase™ employs strict authentication mechanisms (e.g., OAuth, Google Firebase™ Authentication) to ensure only authorized users and app processes can access the data.
• Data Anonymization: Wherever possible, data is aggregated or anonymized to further protect individual identities.
• Monitoring and Logging: Google Firebase™ provides robust monitoring tools to track and audit access to stored data, allowing us to quickly detect and respond to potential security incidents.
• Retention Policies: Data is retained only for as long as necessary to provide the Services. Upon request or when no longer required, data is securely deleted.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

EduHelp

Email: [email protected]